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General Questions

What is the currency and how much should I take?
The South African currency is the Rand which is then divided into cents. For a quick exchange work on R7 to the US Dollar, R8 to the Euro or R12 to the UK Pound.

The amount to take will vary on your budget but we recommend a mixture of cash, travellers cheques and Credit Cards. The banking system in South Africa is excellent and so using your credit or debit cards should not be a problem when getting cash from the many ATM's around the country.

Hotels will exchange foreign notes for you but you will get a better exchange rate at a bank or travel agency.

What languages are spoken?
Although South Africa has 11 official languages English is the most common language. Other widely spoken languages include Zulu, Xhosa and Afrikaans.

How much should I tip?
It is customary to tip between 10% and 15% for a meal or in a hotel when ordering room service. It is also wise to tip for any other service that you may receive such as a taxi ride, a tourist guide, porters etc. Use your discretion but we recommend that you do not tip less than R2.

What plugs and power voltage do you use in South Africa?
South African power is 240 volts, 50Hz delivered through a three pin socket. The socket is unique to South Africa and an adaptor will be needed. Most hotels and airport shops will have adapters for foreign plugs. Most supermarkets stock 2 prong & 3 prong adapters.

Can I use my Cell/mobile phone in South Africa?
South Africa has an advanced GSM network and all GSM enabled phones will work within the network. Be aware that cost of calling outside South Africa is higher than most countries and therefore it is advisable to get an international calling card.

Is there internet connectivity?
South Africa has a good Internet infrastructure although you may find that it can be slow in certain parts. There are usually Internet cafes dotted around the tourist areas and many hotels have Internet facilities. Telkom the national service provider provides ADSL through its own & other service providers, but essentially you are buying from a monopoly. The writer finds the most convenient service being the MTN High Speed Broadband Connections as this is truly mobile. As long as you have a laptop you have a connection through their super-fast HSBC, 3G & GPRS network which is available in all cities and most small towns in the country. MTN is also the only independent wireless Broadband connectivity provider that supplies broadband and mobile communication within South Africa. It deserves support if only to encourage Telkom to bring their rates in line with International costs. Our concern rates MTN as the top service provider in the country in terms of service. Click here to order your MTN 3G mobile connection, telephone and other wireless services. Create link to www.mtnsp.co.za or call +27-83-123-3667 for telephonic assistance. Allow 48 hours for a connection.

Emergency Numbers

South Africa Emergency Numbers

  • Tourism Information and Safety Call Line - +27 (0) 83 123 2345
  • Police Emergency Services (Flying Squad) 10111, 011 - 986 9000/ 9151
  • Ambulance & Fire (Sandton) -+27 (11) 375-5911
  • Sandton Provincial Hospital - +27+(11) 709-2000
  • Sandton Police Station - +27(11) 722 4200
  • St John's Ambulance - +27(11) 403-4227/2346
  • Medical Rescue International - +27(11) 403-7080

South African Airport Contact Numbers

  • Cape Town International - +27 (0)21 937 1200
  • Durban International - +27 (0) 31 451 6666
  • Johannesburg International - (+27 (0) 11 921 6262
  • Port Elizabeth Airport - +27 (0) 41 507 73

Contact Us
Telephone: +27 11 883 7300
Faxcimile: 086 504 5354
Mobile: +27 (0) 83 256 7708
Email: reservations@greatafricanexperiences.com